Building Your Crisis Management Team to Ensure Success

A session by Michael Herrera
CEO & President, MHA Consulting, Inc.

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About this session

During a crisis, management and leadership are crucial to a successful outcome. With a crisis looming, your Crisis Management Team is the steward of the core assets of your organization. They are responsible for more than crisis management and must be prepared to respond to the situation with crisis leadership. How do you build a team that has what it takes to lead in a crisis?

In this session, attendees will learn:

  • The 10 characteristics of a high performing crisis management team
  • The BE, KNOW, and DO of Crisis Leadership
  • How to pick the right crisis management team leaders
  • Using exercises to heighten your team's ability to respond

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Michael Herrera

Michael holds the designation of CBCP from the DRII, and a B.S. in Information Technology from Western International University. He worked at Bank of America for 14 years, serving as a Regional VP responsible for Business Continuity across the southwest region. Michael is well known as an industry leader, speaker and Subject Matter Expert. Speaker at HammerForge 2019

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